Terms and Conditions - Gardener Finsbury Park

Welcome to Gardener Finsbury Park. These Terms and Conditions govern your use of our gardening services. By engaging with us, you agree to adhere to the following terms. Please read them carefully.

1. Service Agreement

Our services include lawn maintenance, hedge trimming, garden design, and general landscaping. All services are subject to availability and seasonal conditions.

1.1 Booking and Scheduling

Appointments can be booked via our online portal or by phone.
We require a minimum of 24 hours' notice for cancellations.
Rescheduling is subject to availability and must be confirmed at least 12 hours in advance.

2. Pricing and Payment

Our pricing structure is transparent and competitive. All prices are quoted in GBP and are subject to change based on the scope of work.

2.1 Payment Terms

Payments are due upon completion of the service unless otherwise agreed upon.
We accept payments via credit/debit cards, bank transfers, and cash.
Late payments may incur additional charges.

3. Service Execution

Our team is committed to providing high-quality gardening services. We strive to meet customer expectations through professional and efficient work.

3.1 Quality Assurance

All work is performed by trained and experienced gardeners.
We use eco-friendly and sustainable gardening practices.
Client satisfaction is our top priority; we offer revisions if necessary.

4. Client Responsibilities

Clients are expected to provide access to the garden area and ensure that the working environment is safe for our team.

4.1 Access and Safety

Ensure all pets are secured during service hours.
Clear pathways of any obstacles that might hinder our work.
Inform us of any specific plant sensitivities or areas requiring special attention.

5. Cancellation and Refund Policy

We understand that plans can change. Our cancellation policy is designed to be fair to both our clients and our business operations.

5.1 Cancellations

Cancellations made at least 24 hours in advance will incur no penalty.
Late cancellations may be subject to a fee equivalent to 50% of the scheduled service cost.
Repeated cancellations may affect future service availability.

5.2 Refunds

Refunds are provided on a case-by-case basis.
If services are not rendered as agreed, a full refund may be issued.
No refunds will be provided for dissatisfaction unless a reasonable resolution cannot be achieved.

6. Liability and Insurance

Gardener Finsbury Park is insured for liability. However, clients are advised to ensure that any unique circumstances are communicated prior to service commencement.

6.1 Limitations of Liability

We are not liable for any pre-existing damage or issues within the garden area.
In the event of accidental damage, our insurance will cover responsible reparations.
Clients are responsible for securing any valuable or fragile items prior to service.

7. Termination of Services

Either party may terminate the service agreement under specific conditions.

7.1 Grounds for Termination

Failure to adhere to payment terms.
Recurrent breaches of agreed terms and conditions.
Any form of misconduct or abuse towards our staff.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the UK courts.

9. Amendments to Terms

Gardener Finsbury Park reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

9.1 Notification of Changes

Updates will be communicated via email or through our official website.
Clients are encouraged to review the terms periodically.
Last updated: April 2024.

10. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our privacy policy details how we collect, use, and safeguard your data.

10.1 Data Collection

Personal information is collected during service bookings.
We may use data for service improvement and customer satisfaction purposes.
Your information will never be sold or shared with third parties without consent.

11. Intellectual Property

All content related to Gardener Finsbury Park, including logos, designs, and textual content, are the property of the company and are protected by intellectual property laws.

11.1 Usage Rights

Clients may not reproduce or distribute any of our proprietary content without explicit permission.
Unauthorized use may result in legal action.

12. Force Majeure

Gardener Finsbury Park is not liable for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.

12.1 Notification

Clients will be notified promptly in the event of a force majeure occurrence.
Efforts will be made to reschedule services once conditions permit.

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

13.1 Agreement Continuity

Invalid terms do not affect the validity of the remaining terms.
Both parties agree to renegotiate any invalid terms in good faith.

14. Entire Agreement

These terms constitute the entire agreement between Gardener Finsbury Park and the client, superseding any prior agreements or understandings.

14.1 No Other Warranties

No additional terms or conditions are binding unless agreed upon in writing.
Any modifications must be documented and mutually endorsed.